Legal
Privacy notice
This notice explains how personal information submitted through this website is handled. It applies to technical inquiries, quotation requests, sample requests and general contact.
Who is responsible
Norvex Advanced Materials is responsible for the personal information described in this notice. Contact: [email protected].
Information we collect
When you submit a form, we collect the information you provide:
- Company name, contact name, business email and country.
- Product of interest, application, equipment or roller type, quantity and technical requirements.
- Any message you write and any file you choose to attach.
- Your consent confirmation and the time of submission.
Our web server also records technical information needed to operate and protect the site, such as the request time, requested page, browser type and an abbreviated or hashed network address.
How we use it
- To answer your inquiry and provide technical or commercial information.
- To prepare a quotation, sample request or specification discussion.
- To protect the website against spam, abuse and unauthorized access.
- To maintain business records where an inquiry leads to a commercial relationship.
We do not sell personal information. We do not add form submissions to a marketing newsletter unless you separately ask to receive one.
Legal basis
Where data protection law requires a legal basis, we rely on your consent for the submission of the form, our legitimate interest in responding to business inquiries and operating a secure website, and the need to take steps before entering a contract or to perform a contract.
Sharing and transfers
Access is limited to personnel and service providers who need the information to respond to the inquiry or operate the website. Service providers are required to protect the information and use it only for the agreed purpose.
If information is transferred outside your country, we take steps intended to provide an appropriate level of protection consistent with applicable law.
Retention
Inquiry records are retained for as long as needed to respond, maintain the business relationship and meet legal or accounting obligations. Records that are no longer needed are deleted or anonymised. Attachments are retained with the inquiry unless you ask for them to be removed.
Cookies and analytics
The site is designed to work without marketing cookies. If analytics is enabled by the site operator, it may use cookies or similar technology to measure page usage. The current configuration of this site does not include an analytics identifier unless one has been added by the operator.
Security
We use technical and organisational measures intended to protect submitted information, including transport encryption where HTTPS is enabled, restricted access to stored inquiries and validation of uploaded files. No transmission or storage method is completely secure.
Your rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion, restriction of processing, objection to processing, or portability. You may also withdraw consent where consent is the basis for processing. To exercise a right, email [email protected].
You may also have the right to complain to a data protection authority in your country.
Changes
This notice may be updated when the website, the forms or the applicable requirements change. The date at the top of the page shows the current version.